Our Cases
Point A
🫠 Many small tasks that there is no desire to spend energy and time on, as the plan is to fine-tune key processes and quickly grow the team. However, these small tasks and constant questions from employees prevent the intended plans from being implemented.
Point B
🔸 The assistant implemented a CRM system into the workflow, figured it out, and set up the telephony.
🔸 The employee has been fully delegated communication with contractors, as well as control over their tasks and adherence to deadlines.
🔸 Thanks to 3D design skills, the assistant independently creates creatives for advertising and social media.
🔸 For any information, the manager turns to the assistant and no longer spends time on it personally.
🔸 The assistant manages Mikhail’s calendar and is active in our Assistants’ chat.
Point A
🔸 Fear of hiring a new employee, the worry of choosing the wrong person who would be difficult to replace. 🤯 The workday consisted of constant firefighting and a pile of operational tasks: preparing documents independently, managing contractors. In addition to the dislike for hiring, a huge amount of energy was drained by onboarding new employees. 🫠 A lot of time was spent sorting through emails.
Point B
Upon joining the team, the assistant quickly figured things out and implemented Trello into the workflow
Moreover, the assistant also organized training for all employees on how to use the new system
The assistant took on the preparation of the official folder for the bank, and at least 7 people said it was an “ultra” level of document preparation
The assistant also helps onboard another executive’s assistant and never misses assigned tasks
Ekaterina no longer worries about missing something important - the assistant fully monitors her email and reminds her of important events from the calendar
Point A
🔸 An assistant was urgently needed to replace the previous one. A proactive candidate with knowledge of Polish, who is efficient, responsible, and ready to take over and improve the processes of the former assistant, was required.
Point B
The assistant quickly took over all the tasks of the previous assistant
The assistant handles meeting minutes, conducts research and analysis, monitors tasks in Bitrix, and much more
After a month of work, when the manager has no time, she confidently substitutes for him in some meetings and later reports the key information, saving his valuable time 
Additionally, she manages the company’s invoice records and prepares reports for the manager
Point A
All processes are on the manager: from marketing to customer service.
No CRM or systematic record-keeping
A new project doubled the workload
🔸 Working 24/7, tasks in the head, no time for strategy
Point B
The manager delegated high-level tasks to the assistant and freed up his schedule
Client and documentation processes have been streamlined
Automation of routine processes has been launched
Instagram and online activity are handled by the assistant
Valery now has time to develop a new project
Point A
The manager is deeply involved in operations
Lack of CRM and task management
Endless flow of incoming emails and calls
Point B
Implemented the TikTik task manager for the entire team and initiated the implementation of a CRM system - under the full supervision of the assistant
The manager got out of the "operational pit" and focused on business development
The assistant was promoted and now supervises part of the team
Point A
Over 100 missed calls
Dozens of pending tasks
🔸 Debts that “could probably be recovered,” but “no time to deal with it”
🔸 Working 24/7, tasks stuck in the head, no time for strategy
Point B
The assistant organized tasks and communications
Took over the operational area
Helped navigate through a team change and process restructuring
After six months, took the position of Operations Director
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